Who are we?

Welcome to study helper, a premier academic support platform that has been serving students worldwide for over six years. We are a licensed operation, officially registered in the UK, leading the academic service industry by providing exceptional assistance to ease students' educational challenges. Our operations are guided by well-established policies.

Upon completing our form, reviewing these Terms and Conditions, and engaging with our services, customers agree to adhere to all stipulated requirements. Breaches of these terms will lead to unfavorable consequences.

Key Definitions

• Request Status: Indicates the current phase of a request's progression.
• Revision: Refers to the modified version of the original submission made by the client.
• Support: Represents the segment of our company dedicated to facilitating and managing order processes.
• Quality Assurance Department: The sector within our organisation is tasked with overseeing and evaluating the quality of our products and services.
• Verification Process: A mandatory procedure for clients to confirm their billing identity aimed at preventing fraudulent activities.

Payment Policy

Our preferred methods of payment are online banking and credit cards. We do not accept alternative payment methods. Rest assured, our payment system is designed to be secure and trustworthy.

Revision Policy

We offer multiple revisions if there are discrepancies between the completed work and the initial requirements provided by the client. Should there be any new additions or criteria introduced by the customer, additional charges will apply to accommodate these changes in the revision phase.

Refund Policy

Customers are entitled to a refund under the following conditions:

• If the completed work is delivered past the agreed deadline.
• If a refund request is made before we commence work on the order.
• In the event of a failure attributed to our services, clients must provide an authentic failure report and instructor feedback regarding our contribution.